Frequently Asked Questions

We charge a $195 service call fee for a technician to visit your home, diagnose the issue, and either repair or provide a repair quote. This fee will be charged on site. The total cost of the repair will depend on the specific issue and any parts required, which we'll clearly explain before proceeding with any work.

We recommend booking as early as possible to secure your preferred time slot. For non-emergency repairs, we can typically schedule service within 2-3 business days.

We repair all major appliance brands including Samsung, LG, Whirlpool, Bosch, Fisher & Paykel, Electrolux, GE, Maytag, KitchenAid, Frigidaire, and many more. Our technicians are factory-trained to work with a wide range of appliances.

Most repairs take between 30-60 minutes once our technician arrives. However, more complex issues or repairs requiring special parts may take longer. If parts need to be ordered, we'll schedule a return visit once they arrive.

Yes, all our repairs come with a 1-year warranty on parts and labour. If you experience the same issue with the repaired appliance within the warranty period, we'll reinspect it for free.

We provide appliance repair services throughout Perth and surrounding suburbs. Our service area includes but is not limited to Osborne Park, Scarborough, Joondalup, Fremantle, Armadale, and Midland. Check out locations to see them all.

To prepare for your appointment, please ensure clear access to the appliance, remove any items that might obstruct the technician's work, and if possible, clean the area around the appliance. Having your appliance model number handy can also help expedite the diagnosis process.

We accept various payment methods including cash, credit/debit cards (Visa, Mastercard), EFTPOS, and Apple Pay. Payment is due upon completion of the inspection service.