Frequently Asked Questions

We charge a $249 service call fee for a technician to visit your home, diagnose the issue and carry out minor repairs where possible. This fee is charged on site. Any parts or larger repairs are quoted upfront, so the total depends on the specific issue — which we'll always explain clearly before doing any further work.

We recommend booking as early as possible to secure your preferred time slot. Same-day attendance is usually available Monday to Friday (not public holidays) if you book by 10 AM and your address is within about 15 km of Osborne Park. Full conditions are in our Same-Day Service terms. Otherwise we typically schedule service within 2-3 business days.

We repair all major appliance brands including Samsung, LG, Whirlpool, Bosch, Fisher & Paykel, Electrolux, GE, Maytag, KitchenAid, Frigidaire, and many more. Our technicians are factory-trained to work with a wide range of appliances.

Most repairs take between 30-60 minutes once our technician arrives. However, more complex issues or repairs requiring special parts may take longer. If parts need to be ordered, we'll schedule a return visit once they arrive.

Yes, all our repairs come with a 1-year warranty on parts and labour. If you experience the same issue with the repaired appliance within the warranty period, we'll reinspect it for free.

We provide appliance repair services throughout Perth and surrounding suburbs. Our service area includes but is not limited to Osborne Park, Scarborough, Joondalup, Fremantle, Armadale, and Midland. Check out locations to see them all.

To prepare for your appointment, please ensure clear access to the appliance, remove any items that might obstruct the technician's work, and if possible, clean the area around the appliance. Having your appliance model number handy can also help expedite the diagnosis process.

We accept various payment methods including cash, credit/debit cards (Visa, Mastercard), EFTPOS, and Apple Pay. Payment is due upon completion of the inspection service.